elysebreannedesign logo
elysebreannedesign logo

All articles

Shipping

Orders lost or never delivered

If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship

Processing Time, Shipping, and Import Taxes

All orders ship from our warehouse in Durham, NC, within 7 business days. We strive for and often achieve an even faster turnaround time—usually we are even able to ship your order the same day it is placed!. Once your order has left our warehouse (w

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Do you ship worldwide?

We ship to most countries, and you can see the estimated cost during the shipping step of checkout. Please note that international shipments can take up to 4 weeks. If you have been waiting for more than 35 days to receive your order, please get in t